Our Promises

We will use language that you understand. There is no point in us doing what we do if you do not understand why or how we do it. Therefore, we explain what we do in everyday, simple language, understandable by all.

Our charges are competitive, can be agreed upfront and can be paid throughout the year.

We understand that as trusted advisers you need to be sure that you are with the right one. We are happy to meet all potential new clients to explore the ways in which we can help and this will include an initial review of your tax affairs so that we can explore the opportunities available to you. There is no charge for our initial meeting and it’s completely obligation free.

For example, we will meet with you when and wherever suits you and if this means meeting out of normal office hours; that can be arranged. We answer our phones straight away and if we are not free, we will call you right back.

We do not profess to have all the answers, all the time and where we don’t, we will tell you. However, we have an unusually big reach for a ‘local accountant’ and with our access to a wide range of experts and specialists, we are sure that we can help you.

All members of staff are trained to give you timely telephone support, every time. Please feel free to call the office whenever you need clarification, direction or support in understanding financial information or making important business decisions.